Terms & Conditions

Acceptance of Terms

By accessing or using the Classic Rent Solutions (“we,” “us”) website, tenant portal, or communication services (including SMS/text messaging), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

Use of Our Services

Our website and services are provided to help tenants, applicants, and prospective renters interact with Classic Rent Solutions regarding apartments, applications, tenancy, and maintenance. You agree to provide accurate information and to use the services lawfully and only for their intended purpose.

SMS/Text Messaging Terms

By providing your mobile number and opting in, you consent to receive text messages from Classic Rent Solutions. This program is governed by the following terms:

• Program: leasing & tour scheduling, maintenance/work-order updates, rent & account reminders, appointment confirmations, promotional and marketing messages such as new listings and specials, and replies to your questions.
• Consent: obtained via rental applications, leases, the tenant portal, website/listing inquiry forms, texting us first, verbal consent to staff, or in-person forms. Consent is not a condition of renting or any purchase.
• Message frequency varies based on your account and service activity.
• Message and data rates may apply from your mobile carrier.
• Opt out any time by replying STOP; reply HELP for help, or call (216) 710-3766.
• Carriers are not liable for delayed or undelivered messages.

Accounts & Security

If you create a tenant or management portal account, you are responsible for keeping your credentials confidential and for all activity under your account. Notify us promptly of any unauthorized use.

Intellectual Property

All content on our website — text, graphics, logos, and software — is owned by or licensed to Classic Rent Solutions and is protected by applicable laws. You may not copy, reproduce, or redistribute it without our written permission.

Disclaimers

Our services are provided “as is” without warranties of any kind. Property availability, pricing, and details are subject to change without notice and do not constitute a binding offer.

Limitation of Liability

To the fullest extent permitted by law, Classic Rent Solutions is not liable for any indirect, incidental, or consequential damages arising from your use of our website or communication services, including any delayed or undelivered text messages.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted, and we will update the “Last updated” date above. Continued use of our services means you accept the updated Terms.

Contact Us

Questions about these Terms? Reach us at: